Retail Sales Lead: Elevate Customer Experience & Growth

KnitWell Group; Tulalip Bay (WA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor is seeking a Sales Lead in Seattle Premium—Tulalip, WA. You will guide a team to deliver personalized customer experiences and mentor associates, partnering with the Store Manager to step in as needed.

The role emphasizes brand representation, onboarding support, inclusivity, and high standards for visuals and operations. You’ll use tools for a seamless omnichannel experience.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience preferred.
• Proficient at operating a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative and makes thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can perform at their best.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel experience.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS operation

Coaching skills

Flexible availability

Decision making

Organization

Tools

POS system

Job description

Ann Taylor is seeking a Sales Lead in Seattle Premium—Tulalip, WA. You will guide a team to deliver personalized customer experiences and mentor associates, partnering with the Store Manager to step in as needed.

The role emphasizes brand representation, onboarding support, inclusivity, and high standards for visuals and operations. You’ll use tools for a seamless omnichannel experience.