Sales Lead: Elevate Customer Experience & Brand Impact

UGG; Chicago (IL); On-site; USD 28,000 - 33,000; Full time

Job summary

UGG is seeking a Sales Lead for our Chicago store to create personalized shopping experiences and drive brand loyalty. You will greet customers, stay current on promotions, and communicate our sustainability initiatives while upholding Deckers Brands values.

This role emphasizes teamwork and exceptional service in a fast-paced retail setting. You will manage store operations, assist with merchandising, and help coach team members to meet store goals.

Qualifications

• 2 years of retail store experience preferred.
• Excellent verbal and written communication skills and ability to convey Deckers Brands vision.
• Proficient in Microsoft Office suite and basic store operations.

Responsibilities

• Create personalized shopping experiences to drive brand loyalty.
• Greet customers promptly and courteously as they enter the store.
• Explain return policy and handle inquiries with accuracy.
• Operate the cash register and maintain inventory and back-stock areas.

Skills

Retail experience

Verbal & written communication

Customer service excellence

Multi-tasking in fast-paced env

Team leadership

Education

High School Diploma

Tools

Microsoft Office

Job description

UGG is seeking a Sales Lead for our Chicago store to create personalized shopping experiences and drive brand loyalty. You will greet customers, stay current on promotions, and communicate our sustainability initiatives while upholding Deckers Brands values.

This role emphasizes teamwork and exceptional service in a fast-paced retail setting. You will manage store operations, assist with merchandising, and help coach team members to meet store goals.