Retail Sales Lead — Elevate Customer Experience

Deckers Brands; Chicago (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Discounts

Growth opportunities

Global contests

Job summary

Deckers Brands’ UGG division seeks a Sales Lead in Chicago to deliver exceptional customer experiences. You will stay current on products, promotions, and brand initiatives to engage customers and respond to needs.

You will communicate our sustainability commitments and support the team, operate the register, and ensure inventory and merchandising standards are met. A positive attitude and teamwork are essential.

Qualifications

• Two years of retail store experience preferred.
• High School Diploma.
• Excellent verbal and written communication skills.
• Highly motivated team player and self-starter.
• Excellent team-building skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Create personalized shopping experiences that drive brand loyalty.
• Greet customers promptly and respond to inquiries.
• Explain return policy and reasons for decisions.
• Operate cash register and handle transactions accurately.
• Maintain clean, organized back area and stock products.
• Promote Deckers Brands image and dress code.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Job description

Deckers Brands’ UGG division seeks a Sales Lead in Chicago to deliver exceptional customer experiences. You will stay current on products, promotions, and brand initiatives to engage customers and respond to needs.

You will communicate our sustainability commitments and support the team, operate the register, and ensure inventory and merchandising standards are met. A positive attitude and teamwork are essential.