Senior Retail Sales Lead — Elevate Customer Experience

Deckers Retail, LLC; Chicago (IL); On-site; USD 26,000 - 34,000; Full time

Job summary

UGG, a Deckers Brands store, seeks a Sales Lead in Chicago to create personalized shopping experiences and drive brand loyalty. You will greet customers, answer questions, and communicate returns policies while maintaining visual standards and a positive store environment.

You will operate the register, manage stock, and collaborate with teammates to meet sales goals, embracing Deckers' values and service training throughout the day.

Qualifications

• Two years of retail store experience preferred.
• High School Diploma.
• Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers.
• Highly motivated team player and self-starter.
• Excellent team building skills.
• Ability to multi-task in a face-paced environment.

Responsibilities

• Create personalized shopping experiences for customers.
• Greet customers promptly and courteously as they enter the store.
• Address customer questions and explain the return policy.
• Operate the cash register and handle money accurately.
• Maintain a clean back-stock area and merchandise per Visual Merchandising standards.
• Promote the brand image and work as part of a positive team.

Skills

Customer service

Brand knowledge

Communication skills

Team player

Self-starter

Team building

Education

High School Diploma

Job description

UGG, a Deckers Brands store, seeks a Sales Lead in Chicago to create personalized shopping experiences and drive brand loyalty. You will greet customers, answer questions, and communicate returns policies while maintaining visual standards and a positive store environment.

You will operate the register, manage stock, and collaborate with teammates to meet sales goals, embracing Deckers' values and service training throughout the day.