Sales Lead: Customer Experience & Team Growth

Belk; Rockwall (TX); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Monthly bonus eligibility

Job summary

Belk is seeking a Selling Lead to drive store results through exceptional customer service, product knowledge, and teamwork. You will engage customers, support events, and ensure an inviting shopping environment while collaborating with operations to meet store goals.

The role emphasizes ownership, accountability, and using selling tools to provide an seamless omnichannel experience. An hourly schedule applies with bonus eligibility.

Qualifications

• 1+ years of retail experience and a dedication to customer service excellence.
• Flexible schedule including nights, weekends, and holidays.
• Must regularly move around store areas and lift at least 40 lbs.
• Comfortable with technology and digital devices used in omnichannel selling.
• Strong communication and teamwork to support store objectives.

Responsibilities

• Demonstrate ownership and drive store metrics through personal and team actions.
• Engage customers and build relationships to create memorable store experiences.
• Greet and assist customers, resolving inquiries with professionalism and care.
• Process transactions accurately and support omnichannel inventory visibility.
• Share knowledge with teammates, assist onboarding, and support learning.
• Maintain merchandise presentation, signage, and clean, welcoming selling areas.
• Lead store fulfillment and protect assets following safety protocols.

Skills

Retail experience

Customer service

Communication

Team collaboration

Tech savvy

Tools

Smartphones/tablets

Windows OS

Job description

Belk is seeking a Selling Lead to drive store results through exceptional customer service, product knowledge, and teamwork. You will engage customers, support events, and ensure an inviting shopping environment while collaborating with operations to meet store goals.

The role emphasizes ownership, accountability, and using selling tools to provide an seamless omnichannel experience. An hourly schedule applies with bonus eligibility.