Sales Lead & Customer Experience Champion

Belk; Kerrville (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Monthly bonus eligibility

Job summary

Belk in Kerrville, TX seeks a Selling Lead to drive personal, department, and storewide results by building genuine team and customer relationships, connecting customers with products, and creating memorable experiences. This hourly role offers monthly bonus eligibility and focuses on selling, service, and merchandising excellence.

You will greet customers, process transactions, coach teammates, and use selling tools to deliver a seamless omnichannel experience while maintaining store standards

Qualifications

• 1+ years of retail experience with a focus on customer service excellence.
• Flexible availability including nights, weekends, and holidays.
• Ability to move around store and lift up to 40 lbs.
• Comfortable with technology such as smartphones and tablets.

Responsibilities

• Achieve store objectives and key metrics through ownership and accountability.
• Engage customers and build relationships; assist with outreach, clienteling, and events.
• Greet and assist customers, providing personalized service to enhance the shopping experience.
• Process transactions accurately and resolve inquiries with professionalism.
• Lead selling behaviors; coach teammates; assist onboarding and ongoing learning.
• Support omnichannel experience by communicating inventory, assortment, and feature benefits.

Skills

Ownership

Accountability

Initiative

Customer Service

Communication

Tech-savvy

Flexible Schedule

Team Collaboration

Tools

Windows OS

Job description

Belk in Kerrville, TX seeks a Selling Lead to drive personal, department, and storewide results by building genuine team and customer relationships, connecting customers with products, and creating memorable experiences. This hourly role offers monthly bonus eligibility and focuses on selling, service, and merchandising excellence.

You will greet customers, process transactions, coach teammates, and use selling tools to deliver a seamless omnichannel experience while maintaining store standards