Retail Sales & Experience Lead (Bonus Eligible)

Belk, Inc. & Belk eCommerce LLC.; Gadsden (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Monthly bonus

Job summary

Belk, Inc. & Belk eCommerce LLC. seeks a Selling Lead to drive store results through exceptional customer service, team leadership, and engaging product presentation. This hourly role rewards performance with a monthly bonus and opportunities to influence store metrics.

You will greet customers, assist with product knowledge, support events, and maintain Merchandising standards while collaborating with store operations to deliver memorable shopping experiences.

Qualifications

• 1+ year of retail experience.
• Strong customer service skills.
• Ability to work in a fast-paced retail environment.
• Willingness to work flexible hours, including nights and weekends.
• Basic proficiency with smartphones/tablets.

Responsibilities

• Drive store metrics through customer service and team leadership.
• Greet, engage, and assist customers to create a welcoming shopping experience.
• Support events and promotions to boost sales and traffic.
• Maintain merchandise presentations and adherence to visual standards.
• Process transactions accurately and handle customer inquiries professionally.
• Collaborate with store operations to ensure service excellence and store objectives.

Skills

Retail experience

Customer service

Team leadership

Sales orientation

Customer engagement

Job description

Belk, Inc. & Belk eCommerce LLC. seeks a Selling Lead to drive store results through exceptional customer service, team leadership, and engaging product presentation. This hourly role rewards performance with a monthly bonus and opportunities to influence store metrics.

You will greet customers, assist with product knowledge, support events, and maintain Merchandising standards while collaborating with store operations to deliver memorable shopping experiences.