Sales Lead - Customer Experience & Team Growth

belk; Columbia (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Monthly bonus eligibility

Job summary

belk is seeking a Selling Lead to drive store results by building genuine team and customer relationships, connecting customers with products, and creating memorable experiences. This role supports the team in driving sales, delivering excellent customer service, executing events, and maintaining merchandise presentation.

The Selling Lead collaborates with store operations to ensure service excellence and achieve store objectives, while leading by example in daily goals, onboarding, and coaching

Qualifications

• 1+ years of retail experience.
• Available to work a flexible schedule including nights, weekends, and holidays.
• Must regularly move around store areas and lift at least 40 lbs.

Responsibilities

• Demonstrate ownership and accountability to achieve store objectives and key metrics.
• Build relationships with customers and teams to deliver memorable store experiences.
• Greet, engage, and assist customers with personalized service.
• Process transactions accurately and handle inquiries professionally.
• Support selling behaviors and metrics through daily goals and coaching.

Skills

Customer service

Retail experience

Communication

Tech-friendly

Flexible schedule

Team player

Lifting 40 lbs

Job description

belk is seeking a Selling Lead to drive store results by building genuine team and customer relationships, connecting customers with products, and creating memorable experiences. This role supports the team in driving sales, delivering excellent customer service, executing events, and maintaining merchandise presentation.

The Selling Lead collaborates with store operations to ensure service excellence and achieve store objectives, while leading by example in daily goals, onboarding, and coaching