Sales Lead: Omni-Channel Coach & Team Builder

Belk, Inc. & Belk eCommerce LLC.; Lufkin (TX); On-site; USD 17,000 - 28,000; Part time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Selling Lead to drive store results by building genuine team and customer relationships and delivering memorable shopping experiences.

This hourly role offers monthly bonus eligibility and requires effective customer service and sales skills. You will greet customers, process transactions, and assist with events and merchandising while collaborating with store operations to meet objectives.

Qualifications

• 1+ years of retail experience.
• Excellent customer service and communication.
• Willingness to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Demonstrate ownership to achieve store objectives and metrics.
• Create memorable experiences by engaging customers and building relationships.
• Support outreach, clienteling, and event initiatives.
• Engage customers warmly and provide personalized service.
• Process transactions accurately and efficiently.
• Resolve customer inquiries with professionalism and care.
• Lead by example, support onboarding, and coach associates on selling behaviors.
• Utilize selling tools and omnichannel processes to inform customers about inventory and product features.

Skills

Retail experience

Customer service

Tech-friendly

Night/weekend availability

Job description

Belk, Inc. & Belk eCommerce LLC. is seeking a Selling Lead to drive store results by building genuine team and customer relationships and delivering memorable shopping experiences.

This hourly role offers monthly bonus eligibility and requires effective customer service and sales skills. You will greet customers, process transactions, and assist with events and merchandising while collaborating with store operations to meet objectives.