Sales Lead: Customer Experience & Events (Bonus Eligible)

Belk, Inc.; Rome (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Belk, Inc. is seeking a Selling Lead to drive store performance through exceptional customer service and team leadership. You will engage customers, promote products, and support events to meet sales targets in a busy retail environment.

You will collaborate with store operations to deliver a seamless omnichannel experience, maintain merchandise presentation, and coach teammates on selling skills. This role emphasizes ownership, accountability, and delivering memorable shopping experiences.

Qualifications

• 1+ years of retail or customer service experience.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Must be able to lift and move at least 40 lbs.

Responsibilities

• Drive store objectives and key metrics through excellent customer service and teamwork.
• Create memorable store experiences by building relationships with customers and teammates.
• Greet and assist customers, process transactions, and resolve inquiries professionally.
• Maintain visual merchandising standards and accurate signage.
• Lead and participate in events and clienteling efforts to boost sales.

Skills

Customer service

Sales goals

Team collaboration

Omni-channel selling

Communication

Job description

Belk, Inc. is seeking a Selling Lead to drive store performance through exceptional customer service and team leadership. You will engage customers, promote products, and support events to meet sales targets in a busy retail environment.

You will collaborate with store operations to deliver a seamless omnichannel experience, maintain merchandise presentation, and coach teammates on selling skills. This role emphasizes ownership, accountability, and delivering memorable shopping experiences.