Sales Lead & Customer Experience Champion

Dollar General; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General in Knoxville, TN seeks a Lead Sales Associate to help run a clean, customer-first store. You will supervise, assist customers, handle cash, stock and display merchandise, and support the Store Manager. The role combines frontline sales with leadership duties when management is unavailable.

The position requires a high school diploma or equivalent and some supervisory experience. You will work in a fast-paced environment, with strong emphasis on safety and customer satisfaction.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations and cash handling.
• Knowledge of cash handling procedures and deposit control.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total purchases, collect payment, and bag merchandise.
• Stock merchandise and restock/rotate on shelves; build displays and set up planograms.
• Clean the store and manage housekeeping tasks.
• Open/close the store under direction of Store Manager; perform duties in their absence.

Skills

Interpersonal communication

Customer service

Cash handling

Planogram compliance

Store operations

Safety awareness

Education

High school diploma or equivalent

Tools

Cash register system

Scanner devices

Job description

Dollar General in Knoxville, TN seeks a Lead Sales Associate to help run a clean, customer-first store. You will supervise, assist customers, handle cash, stock and display merchandise, and support the Store Manager. The role combines frontline sales with leadership duties when management is unavailable.

The position requires a high school diploma or equivalent and some supervisory experience. You will work in a fast-paced environment, with strong emphasis on safety and customer satisfaction.