Store Lead: Customer Experience & Sales

Dollar General Corporation; Knoxville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General Corporation in Knoxville, TN, seeks a Lead Sales Associate to maintain a clean, organized store and prioritize customer service. You will help customers locate items, operate the cash register, stock shelves, and support store leadership.

This role involves following planograms, handling merchandise, and performing duties in the absence of the Store Manager. Strong communication and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• Six months of supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment and make change.
• Follow company work processes to receive, open and unpack merchandise; stock, restock and rotate on shelves; build displays.
• Clean the store, take out trash, dust and mop floors, stockroom, and assist with sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under direction of Store Manager.
• Perform duties in absence of Store Manager or Assistant Store Manager.

Skills

Customer service

Cash handling

Merchandise stocking

Planogram reading

Safety awareness

Communication

Team leadership

Education

High school diploma or equivalent

Job description

Dollar General Corporation in Knoxville, TN, seeks a Lead Sales Associate to maintain a clean, organized store and prioritize customer service. You will help customers locate items, operate the cash register, stock shelves, and support store leadership.

This role involves following planograms, handling merchandise, and performing duties in the absence of the Store Manager. Strong communication and teamwork are essential.