Lead Sales & Customer Experience Specialist

Dollar General Corporation; Knoxville (TN); On-site; USD 15,000 - 21,000; Full time

Job summary

Dollar General Corporation is seeking a Lead Sales Associate in Tennessee to support a clean, customer-first store environment. You will assist customers, operate the cash register, stock merchandise, and help the Store Manager in daily operations.

The role requires strong interpersonal skills, basic math, and planogram knowledge. You will lead by example in the absence of leadership and contribute to store profitability while safeguarding assets.

Qualifications

• High school diploma or equivalent; six months supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to follow planograms and merchandise presentation guides.
• Basic math including percentages and cash handling procedures.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to total purchases, collect payment, and bag merchandise.
• Stock, restock, and rotate merchandise; build displays; follow work processes for receiving and stocking.
• Keep the store clean and organized; manage backroom and sidewalk displays.
• Assist in planogram implementation and store opening/closing duties.

Skills

Customer service

Interpersonal skills

Planograms

Cash handling

Cash register

Safety policies

Mathematics

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar General Corporation is seeking a Lead Sales Associate in Tennessee to support a clean, customer-first store environment. You will assist customers, operate the cash register, stock merchandise, and help the Store Manager in daily operations.

The role requires strong interpersonal skills, basic math, and planogram knowledge. You will lead by example in the absence of leadership and contribute to store profitability while safeguarding assets.