Sales Lead - Bonus Eligible Customer Experience

Belk; Cookeville (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk in Cookeville, TN seeks a Selling Lead to drive store objectives by building strong team and customer relationships, delivering memorable experiences, and supporting events and omnichannel selling. You will help greet customers, assist with transactions, and maintain visual standards.

The role emphasizes ownership, initiative, and ongoing learning, with a focus on achieving personal and store metrics and partnering with operations for a seamless customer journey.

Qualifications

• 1+ years of retail experience and a dedication to customer service excellence.
• Available to work flexible schedule including nights, weekends, and holidays.
• Must regularly move around store areas and be able to lift at least 40 lbs.

Responsibilities

• Greet, engage, and assist customers to create a welcoming shopping experience.
• Process transactions accurately and handle inquiries with professionalism and care.
• Build team and customer relationships to drive sales and key metrics.
• Support events and store initiatives, including clienteling and outreach.
• Maintain merchandise presentation and store aesthetics per brand standards.

Skills

Customer service

Teamwork

Communication

Tech savvy

Event support

Omnichannel

Retail experience

Tools

Windows OS

Smartphones

Tablets

Job description

Belk in Cookeville, TN seeks a Selling Lead to drive store objectives by building strong team and customer relationships, delivering memorable experiences, and supporting events and omnichannel selling. You will help greet customers, assist with transactions, and maintain visual standards.

The role emphasizes ownership, initiative, and ongoing learning, with a focus on achieving personal and store metrics and partnering with operations for a seamless customer journey.