Sales Lead: Coach Teams & Elevate Customer Experience

LOFT; Corona (CA); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

LOFT is seeking a Sales Lead in Corona, CA to enhance personalized customer experiences and mentor associates. You will partner with the Store Manager to master store functions and step in as manager when needed.

Ideal candidates have 6 months of retail sales experience, a proactive mindset, and strong coaching skills. The role requires flexible hours including evenings, weekends, and holidays, with a focus on delivering exceptional service and driving sales.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail experience

Management experience

POS system proficiency

Coaching & communication

Tools

POS system

Job description

LOFT is seeking a Sales Lead in Corona, CA to enhance personalized customer experiences and mentor associates. You will partner with the Store Manager to master store functions and step in as manager when needed.

Ideal candidates have 6 months of retail sales experience, a proactive mindset, and strong coaching skills. The role requires flexible hours including evenings, weekends, and holidays, with a focus on delivering exceptional service and driving sales.