Sales Lead: Coach & Elevate the Customer Experience

Ann-Taylor-04806202; Leesburg (VA); On-site; USD 1,818,000 - 2,369,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Philanthropy partnerships

Job summary

Ann Taylor in Leesburg, VA is hiring a Sales Lead to support and role model exceptional customer experiences while guiding and coaching associates. You will collaborate with the Store Manager to master store operations, onboarding and development, and ensure a seamless omnichannel shopping experience for customers.

The ideal candidate has 6 months of retail sales experience (preferred) and some leadership exposure, with a willingness to coach teammates, manage flexible hours, and uphold brand

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail experience

Management experience

POS technology

Coaching

Communication

Flexibility

Initiative

Organization

Tools

POS system

Job description

Ann Taylor in Leesburg, VA is hiring a Sales Lead to support and role model exceptional customer experiences while guiding and coaching associates. You will collaborate with the Store Manager to master store operations, onboarding and development, and ensure a seamless omnichannel shopping experience for customers.

The ideal candidate has 6 months of retail sales experience (preferred) and some leadership exposure, with a willingness to coach teammates, manage flexible hours, and uphold brand