Sales Lead

Cole Haan; Asheville (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Cole Haan in Asheville, NC is seeking a Sales Lead to drive store performance and foster a positive team culture. You will guide in-store activities, meet sales and KPI targets, manage expenses, and uphold company policies while delivering exceptional customer service.

You will build a dedicated team, coach staff, train, and address performance issues. You will ensure loss prevention, health and safety compliance, and maintain merchandising standards in line with Cole Haan expectations.

Responsibilities

• Drive financial growth by achieving sales and KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals
• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues
• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations
• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

Job description

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

Build a Dedicated And Good-natured Team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever:

• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

Deliver Operational Consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.