Sales Lead

Cole Haan; Leesburg (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading retail company in Virginia is seeking a Sales Lead to support all in-store activities aimed at achieving sales and profitability targets. The ideal candidate will drive financial growth, nurture a dedicated team, and ensure extraordinary customer service. Responsibilities include coaching staff, managing expenses, and maintaining operational standards. Strong leadership and customer service skills are essential for success in this dynamic store environment.

Qualifications

• Strong financial acumen to drive sales and manage expenses.
• Experience in coaching and developing retail teams.
• Ability to foster a positive store culture and customer service excellence.

Responsibilities

• Achieve sales and key KPI goals to drive financial growth.
• Lead and develop a quality store team to maintain a positive environment.
• Deliver extraordinary customer service and ensure operational consistency.

Skills

Sales management

Team leadership

Customer service

Job description

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES

• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

Build a dedicated and good-natured team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever

• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

Deliver operational consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.