Sales - Inside Account Manager

JAM Industries; Novato (CA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, Dental, Vision

Wellness Incentive Program

RRSP / 401(k) matching

Flextime / summer hours

Employee discounts

Learning & development opportunities

Job summary

JAM, a leader in consumer electronics and professional audio, invites an Inside Account Manager to join the JB&A division in Novato on a hybrid schedule. You will drive growth by acquiring new clients, managing relationships, and meeting revenue targets through outbound calls, referrals, and web leads, collaborating with sales teams to position products.

The role requires strong communication, CRM proficiency, and a proactive attitude in a fast-paced video technology sector.

Qualifications

• Must be based in the Pacific or Mountain Time Zone with West Coast candidates preferred.
• Experience in inside sales, outbound call centers, or Sales Development Representative roles is preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Cultivate, nurture, and strengthen relationships with partners and clients.
• Engage in proactive outreach to identify and develop new business opportunities.
• Understand customer needs and consultatively offer product solutions and services.
• Meet or exceed monthly, quarterly, and annual revenue targets.
• Record all daily activities in CRM systems such as Zoho and NetSuite.
• Research leads using web searches, business directories, digital resources and referrals.
• Collaborate with internal teams to create strategic approaches and deliver qualified opportunities.
• Track performance metrics to ensure progress toward goals.
• Direct customers to appropriate resellers for demonstrations and events.
• Handle inbound prospect calls and convert them into business opportunities.
• Maintain knowledge of products, industry trends, and the competitive landscape.

Skills

Outbound calling

Relationship building

Communication skills

Team collaboration

Self-motivation

Time management

Sales experience

Education

Bachelor’s degree in Business or related field

Tools

Salesforce

NetSuite

Microsoft Office

CRM systems

Job description

JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

Job Title: Inside Account Manager

Division: JB&A

Location: Novato - Hybrid

Schedule: Monday to Friday, 7:00 AM to 4:00 PM PST (Supporting CST & MST)

JB&A, a division of JAM

Since 1996, JB&A has grown to be a trusted distributor of Broadcast, Post-Production, Video Production, and Pro AV equipment. Join us in staying true to our mission of delivering only the best customer service.

What You Will Do

As an Inside Sales Representative, you will play a key role in driving business growth by identifying new opportunities within our existing client base and uncovering new clients. You will focus on customer acquisition through outbound calling, business referrals, and web leads. Working closely with partners and the sales team, you will introduce new and existing products, foster strong relationships, and support revenue goals.

This is an exciting opportunity for a motivated sales professional to advance their career in the fast-paced world of Video Technology while being part of an exceptional, collaborative team.

Responsibilities

• Cultivate, nurture, and strengthen relationships with partners and clients.
• Engage in proactive outreach to identify and develop new business opportunities.
• Understand customer needs and consultatively offer product solutions and services.
• Meet or exceed monthly, quarterly, and annual revenue targets.
• Introduce and position new and existing products within a designated territory.
• Record all daily activities accurately within CRM systems, including Zoho and NetSuite.
• Research leads using web searches, business directories, digital resources and referrals.
• Collaborate with internal teams to create strategic approaches and deliver qualified opportunities.
• Track performance metrics to ensure consistent progress toward goals.
• Direct customers to appropriate resellers for demonstrations and events.
• Handle inbound prospect calls and convert them into business opportunities.
• Maintain a deep understanding of products, industry trends, and the competitive landscape.
• Uphold and communicate brand identity and corporate positioning.

What We Are Looking For

We are seeking a passionate, energetic sales professional who excels at building meaningful relationships and thrives in a dynamic environment. The ideal candidate is motivated by the art of selling, enjoys connecting with customers, and is driven to exceed targets. You should have a proven track record of sales success, strong communication skills, and a desire to be part of a team that values collaboration, growth, and innovation.

Qualifications

• Must be based in the Pacific or Mountain Time Zone, with West Coast candidates preferred.
• Comfortable making outbound calls and connecting with new people daily.
• Strong interpersonal skills with the ability to build lasting relationships.
• Persuasive, goal-oriented, and self-motivated with a positive attitude.
• Previous experience in inside sales, outbound call centers, Sales Development Representative roles, or related positions preferred.
• Excellent verbal and written communication skills.
• Knowledge of the video, Pro AV, or digital media industries is a strong asset.
• Proficiency with CRM systems such as Salesforce and NetSuite, as well as Microsoft Office applications including Word, Outlook, Excel, PowerPoint, and Teams.
• Bachelor’s degree in Business, Communications, or a related field is an asset.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to work both independently and collaboratively within a team environment.
• Familiarity with digital media management, IP/streaming, digital projection, or connectivity solutions is an advantage.
• Demonstrated resilience when facing rejection and the ability to remain enthusiastic and professional.
• Ability to travel occasionally for sales events or trade shows.

Why Join Us

Ready to join our team? Here’s why …

• Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
• Wellness Incentive Program and Employee Assistance Program
• RRSP / 401(k) matching program
• Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
• A casual, fun, and collaborative work environment
• Lively social calendar—there’s always something for everyone
• Generous employee discounts on our products
• Ongoing learning and development opportunities
• The chance to work alongside a highly talented, high-performing team

Workplace Commitments

We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well‑being of everyone.

We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.

Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.