Sales - Inside Account Manager

JAM Industries, Ltd.; Northern (KY); Hybrid; USD 55,000 - 85,000; Full time

Job summary

JB&A, a division of JAM, is seeking an Inside Account Manager for a remote USA-enabled role (Pacific/Mountain zones preferred). You will drive growth by identifying opportunities within existing clients and new prospects, using outbound calls, referrals, and web leads to introduce products and services.

You will nurture partnerships, track quotas, document activities in CRM (Zoho/NetSuite), and collaborate across teams to meet revenue targets in a fast-paced video technology environment.

Qualifications

• Based in Pacific or Mountain Time Zone; West Coast preferred.
• Comfortable making outbound calls and connecting with new people daily.
• Strong interpersonal skills and ability to build lasting relationships.
• Persuasive, goal-oriented, and self-motivated with a positive attitude.
• Experience in inside sales, outbound call centers, SDR roles, or related positions preferred.
• Excellent verbal and written communication skills.
• Knowledge of video, Pro AV, or digital media industries is a strong asset.
• Proficiency with CRM systems such as Salesforce and NetSuite, plus MS Office.

Responsibilities

• Cultivate, nurture, and strengthen relationships with partners and clients.
• Engage in proactive outreach to identify and develop new business opportunities.
• Understand customer needs and consultatively offer product solutions and services.
• Meet or exceed monthly, quarterly, and annual revenue targets.
• Introduce and position new and existing products within a designated territory.
• Record all daily activities accurately within CRM systems (Zoho and NetSuite).
• Research leads using web searches, business directories, digital resources, and referrals.
• Collaborate with internal teams to create strategic approaches and deliver qualified opportunities.
• Track performance metrics to ensure progress toward goals.
• Direct customers to appropriate resellers for demonstrations and events.
• Handle inbound prospect calls and convert them into business opportunities.
• Maintain a deep understanding of products, industry trends, and the competitive landscape.
• Uphold and communicate brand identity and corporate positioning.

Skills

Outbound calling

Relationship building

Communication skills

Prospecting

Team collaboration

Time management

Education

Bachelor's degree in Business, Communications, or related field

Tools

Salesforce

NetSuite

Microsoft Office

Job description

Job Title: Inside Account Manager
Division: JB&A
Location: USA - Remote (Wisconsin/Chicago)
Schedule: Monday to Friday, 8:00 AM to 5:00 PM (CST or MST)

JB&A, a division of JAM

Since 1996, JB&A has grown to be a trusted distributor of Broadcast, Post-Production, Video Production, and Pro AV equipment. Join us in staying true to our mission of delivering only the best customer service.

What You Will Do

As an Inside Sales Representative, you will play a key role in driving business growth by identifying new opportunities within our existing client base and uncovering new clients. You will focus on customer acquisition through outbound calling, business referrals, and web leads. Working closely with partners and the sales team, you will introduce new and existing products, foster strong relationships, and support revenue goals.

This is an exciting opportunity for a motivated sales professional to advance their career in the fast-paced world of Video Technology while being part of an exceptional, collaborative team.

Responsibilities

• Cultivate, nurture, and strengthen relationships with partners and clients.
• Engage in proactive outreach to identify and develop new business opportunities.
• Understand customer needs and consultatively offer product solutions and services.
• Meet or exceed monthly, quarterly, and annual revenue targets.
• Introduce and position new and existing products within a designated territory.
• Record all daily activities accurately within CRM systems, including Zoho and NetSuite.
• Research leads using web searches, business directories, digital resources, and referrals.
• Collaborate with internal teams to create strategic approaches and deliver qualified opportunities.
• Track performance metrics to ensure consistent progress toward goals.
• Direct customers to appropriate resellers for demonstrations and events.
• Handle inbound prospect calls and convert them into business opportunities.
• Maintain a deep understanding of products, industry trends, and the competitive landscape.
• Uphold and communicate brand identity and corporate positioning.

What We Are Looking For

We are seeking a passionate, energetic sales professional who excels at building meaningful relationships and thrives in a dynamic environment. The ideal candidate is motivated by the art of selling, enjoys connecting with customers, and is driven to exceed targets. You should have a proven track record of sales success, strong communication skills, and a desire to be part of a team that values collaboration, growth, and innovation.

Qualifications

• Must be based in the Pacific or Mountain Time Zone, with West Coast candidates preferred.
• Comfortable making outbound calls and connecting with new people daily.
• Strong interpersonal skills with the ability to build lasting relationships.
• Persuasive, goal-oriented, and self-motivated with a positive attitude.
• Previous experience in inside sales, outbound call centers, Sales Development Representative roles, or related positions preferred.
• Excellent verbal and written communication skills.
• Knowledge of the video, Pro AV, or digital media industries is a strong asset.
• Proficiency with CRM systems such as Salesforce and NetSuite, as well as Microsoft Office applications including Word, Outlook, Excel, PowerPoint, and Teams.
• Bachelor's degree in Business, Communications, or a related field is an asset.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to work both independently and collaboratively within a team environment.
• Familiarity with digital media management, IP/streaming, digital projection, or connectivity solutions is an advantage.
• Demonstrated resilience when facing rejection and the ability to remain enthusiastic and professional.
• Ability to travel occasionally for sales events and trade shows.