Sales - Inside Account Manager

Jam-Industries-4; Novato (CA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

JB&A, a division of JAM, is seeking an Inside Account Manager in Novato (hybrid) to drive growth within an existing client base and convert new opportunities. You will engage in outbound calls, leverage referrals, and work with partners to introduce new products and meet revenue targets.

Ideal candidates bring a proven sales track record, strong communication, and the ability to thrive in a collaborative, fast-paced video technology environment.

Qualifications

• Must be based in Pacific or Mountain Time Zone with West Coast preference.
• Outgoing calls and daily outreach to new contacts.
• Strong interpersonal skills for lasting relationships.
• Persuasive, goal-oriented, self-motivated with a positive attitude.
• Experience in inside sales, SDR roles, or related positions is preferred.
• Excellent verbal and written communication in English.

Responsibilities

• Cultivate and strengthen relationships with partners and clients.
• Proactively identify and develop new business opportunities.
• Understand customer needs and offer consultative product solutions.
• Meet or exceed monthly, quarterly, and annual revenue targets.
• Introduce and position products within a designated territory.
• Record daily activities in CRM systems (Zoho and NetSuite).
• Research leads using web directories, digital resources, and referrals.
• Collaborate with internal teams to craft strategic opportunities.
• Track performance metrics toward revenue goals.
• Direct customers to resellers for demos and events.
• Handle inbound prospect calls and convert to opportunities.
• Maintain knowledge of products and industry trends.

Skills

Outbound calling

Sales growth

Relationship building

Communication

CRM systems

Microsoft Office

Travel flexibility

Team collaboration

Education

Bachelor’s degree in Business/Communications

Tools

Salesforce

NetSuite

Zoho CRM

MS Office (Word/Excel/PowerPoint/Teams)

Job description

Job Title: Inside Account Manager
Division: JB&A
Location: Novato - Hybrid
Schedule: Monday to Friday, 7:00 AM to 4:00 PM PST (Supporting CST & MST)

JB&A, a division of JAM

Since 1996, JB&A has grown to be a trusted distributor of Broadcast, Post-Production, Video Production, and Pro AV equipment. Join us in staying true to our mission of delivering only the best customer service.

What You Will Do

As an Inside Sales Representative, you will play a key role in driving business growth by identifying new opportunities within our existing client base and uncovering new clients. You will focus on customer acquisition through outbound calling, business referrals, and web leads. Working closely with partners and the sales team, you will introduce new and existing products, foster strong relationships, and support revenue goals.

This is an exciting opportunity for a motivated sales professional to advance their career in the fast-paced world of Video Technology while being part of an exceptional, collaborative team.

Responsibilities

• Cultivate, nurture, and strengthen relationships with partners and clients.
• Engage in proactive outreach to identify and develop new business opportunities.
• Understand customer needs and consultatively offer product solutions and services.
• Meet or exceed monthly, quarterly, and annual revenue targets.
• Introduce and position new and existing products within a designated territory.
• Record all daily activities accurately within CRM systems, including Zoho and NetSuite.
• Research leads using web searches, business directories, digital resources, and referrals.
• Collaborate with internal teams to create strategic approaches and deliver qualified opportunities.
• Track performance metrics to ensure consistent progress toward goals.
• Direct customers to appropriate resellers for demonstrations and events.
• Handle inbound prospect calls and convert them into business opportunities.
• Maintain a deep understanding of products, industry trends, and the competitive landscape.
• Uphold and communicate brand identity and corporate positioning.

What We Are Looking For

We are seeking a passionate, energetic sales professional who excels at building meaningful relationships and thrives in a dynamic environment. The ideal candidate is motivated by the art of selling, enjoys connecting with customers, and is driven to exceed targets. You should have a proven track record of sales success, strong communication skills, and a desire to be part of a team that values collaboration, growth, and innovation.

Qualifications

• Must be based in the Pacific or Mountain Time Zone, with West Coast candidates preferred.
• Comfortable making outbound calls and connecting with new people daily.
• Strong interpersonal skills with the ability to build lasting relationships.
• Persuasive, goal-oriented, and self-motivated with a positive attitude.
• Previous experience in inside sales, outbound call centers, Sales Development Representative roles, or related positions preferred.
• Excellent verbal and written communication skills.
• Knowledge of the video, Pro AV, or digital media industries is a strong asset.
• Proficiency with CRM systems such as Salesforce and NetSuite, as well as Microsoft Office applications including Word, Outlook, Excel, PowerPoint, and Teams.
• Bachelor’s degree in Business, Communications, or a related field is an asset.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to work both independently and collaboratively within a team environment.
• Familiarity with digital media management, IP/streaming, digital projection, or connectivity solutions is an advantage.
• Demonstrated resilience when facing rejection and the ability to remain enthusiastic and professional.
• Ability to travel occasionally for sales events or trade shows.