Sales Growth Coordinator - On-site Amherst

Ivoclar; Audubon Industrial Park (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

Ivoclar is seeking a dynamic Sales Development Coordinator to join our team, based in Amherst, NY. You’ll be the engine behind our lead generation efforts; qualifying prospects, nurturing relationships, and supporting existing customers to ensure satisfaction and loyalty.

This role is more than just sales support; it drives revenue and customer retention while using cutting-edge tools in a collaborative team environment.

Qualifications

• 2+ years of experience in sales support, sales operations, or administrative coordination.
• Bachelor's degree in business, Marketing, Communications, or related field (preferred but not mandatory).
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, and Google Workspace.
• Collaborative mindset and service-oriented attitude.

Responsibilities

• Lead Qualification & Conversion: identify and qualify Marketing and Academy leads; convert to opportunities and pass to Field Sales.
• CRM & Communication Tools: maintain accurate records; make calls and texts with customers and internal teams.
• Customer Support: follow up with customers to secure reorders; collaborate with Sales Representatives and use BI tools to identify targets.
• Prospecting: reach out to dental practices to uncover new business opportunities.

Skills

Sales support experience

Communication skills

Organization

Microsoft Excel

PowerPoint

Google Workspace

Team collaboration

Lead qualification

Education

Bachelor's degree in business/Marketing/Communications or related field

Tools

SAP

NetSuite

Job description

Ivoclar is seeking a dynamic Sales Development Coordinator to join our team, based in Amherst, NY. You’ll be the engine behind our lead generation efforts; qualifying prospects, nurturing relationships, and supporting existing customers to ensure satisfaction and loyalty.

This role is more than just sales support; it drives revenue and customer retention while using cutting-edge tools in a collaborative team environment.