Area Sales & Catering Coordinator

SupportFinity™; San Francisco (CA); On-site; USD 45,460 - 46,838; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA & FSA

Life Insurance

Paid Time Off

401(k) Matching

Employee Assistance Program

Tuition Reimbursement

Hotel Discounts

Referral Bonus

Job summary

SupportFinity in San Francisco, CA seeks an Area Sales & Catering Coordinator to support the Sales & Catering team with administrative duties and event coordination. You will handle contracts, resumes, rooming lists, and guest amenities while managing inquiries and coordinating meetings.

The role requires strong MS Office skills, excellent communication, and the ability to multitask in a fast-paced hospitality environment.

Qualifications

• Experience in hotel sales, reservations, front desk, or hospitality administration is preferred.
• Excellent problem resolution, organization, and multitasking abilities.

Responsibilities

• Provide administrative and operational support to the Sales & Catering team.
• Coordinate event details including contracts, resumes, rooming lists, and guest amenities.
• Track and manage sales leads and assist with contract preparation and documentation.
• Manage daily communications via email, phone, and voicemail.
• Attend and document sales and operations meetings as needed.
• Assist with site tours and on-site coordination for clients.
• Generate sales and operational reports for managers and directors.

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Delphi

Job description

Area Sales & Catering Coordinator (Full-Time)

Assist sales leaders in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Primary Responsibilities & Functions

• Provide administrative and operational support to the Sales & Catering team.
• Coordinate event details including contracts, event resumes, rooming lists, and guest amenities.
• Track and manage incoming sales leads and assist with contract preparation and documentation.
• Manage daily communications including email, phone calls, and voicemail.
• Attend and document sales and operations meetings as needed.
• Assist with site tours, event space preparation, and on-site coordination for clients.
• Generate sales and operational reports for managers and directors.
• Coordinate office tasks including supplies, expense reports, and marketing collateral.
• Deliver outstanding guest service by responding promptly to inquiries and resolving concerns.

Education / Formal Training

• High school diploma or equivalent required; bachelor’s degree in Hospitality, Business, Marketing, or related field preferred.

Experience

• 1-2+ years of experience in hotel sales, reservations, front desk, or hospitality administration.

Knowledge / Skills

• Advanced knowledge/use of Microsoft Word applications Word, Excel, Publisher and PowerPoint.
• Alphabetizing, grammar and punctuation skills.
• Standard business letter formats.
• Strong editing skills.
• Excellent problem resolution and critical thinking skills.
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills and customer service abilities.
• High attention to detail and problem-solving skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); knowledge of Delphi or similar systems preferred.
• Active team player, self‑motivated and able to work with minimal supervision.
• Ability to meet deadlines while multitasking.

Physical Demands

• Able to read contracts and letters.
• Able to use computers.
• Excellent attention to detail and multi‑tasking skills.
• Bending/kneeling – repeated bending and kneeling required while filing.
• Mobility – must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

General office and hotel environment.

Benefits

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on hotels, restaurants, and much more
• Eligible to participate in the employee referral bonus program – up to $1,000 per referral

USD $33.00 – $34.00 /hr.