Sales-Focused Customer Service Specialist (Electrical)

Border States; Lincoln (NE); On-site; USD 40,000 - 55,000; Full time

Job summary

A growing electrical supply company in Lincoln, NE, seeks a Customer Service representative to enhance sales and provide exceptional service. The role involves supporting day-to-day operations by obtaining orders, resolving billing issues, and collaborating with sales and marketing teams. Candidates should possess strong customer service skills and a minimum of two years in a related field. Technical understanding of electrical systems is preferred. This is a full-time position offering opportunities for growth within the company.

Qualifications

• Two years of prior customer service or sales experience preferred.
• Technical understanding of electrical systems is a plus.
• Ability to read, write, and speak in English is preferred.

Responsibilities

• Support the Customer Service Team with day-to-day operations.
• Work closely with sales and marketing to meet objectives.
• Provide timely follow-up on customer inquiries and orders.

Skills

Excellent customer service skills

Interpersonal communication

Organizational skills

Education

Two-year business/trade degree or equivalent experience

Tools

Microsoft Office (Excel, Word, PowerPoint)

SAP software

Job description

A growing electrical supply company in Lincoln, NE, seeks a Customer Service representative to enhance sales and provide exceptional service. The role involves supporting day-to-day operations by obtaining orders, resolving billing issues, and collaborating with sales and marketing teams. Candidates should possess strong customer service skills and a minimum of two years in a related field. Technical understanding of electrical systems is preferred. This is a full-time position offering opportunities for growth within the company.