Inside Sales & Customer Service Specialist (Omaha)

IDN, Inc.; Omaha (NE); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading distributor of hardware solutions in Omaha, NE is seeking a full-time Inside Sales / Customer Service representative. The role involves assisting customers via phone and in-person, processing orders, and handling light warehouse operations. The ideal candidate should have 1–3 years of relevant experience, be proficient in Microsoft Office, and excel in a team-oriented environment. This position offers the opportunity to contribute to customer retention and business growth.

Qualifications

• 1-3 years of Inside Sales / Customer Service experience, preferably in distribution.
• Proficient in Microsoft Office (Word, Excel).
• Ability to multi-task and work in a team-oriented environment.

Responsibilities

• Assist customers by phone and in-person.
• Provide information on price and availability using the computer system.
• Process orders, handle customer returns, and manage promotions.
• Conduct light warehouse operations.
• Make outbound customer calls to grow business.

Skills

Self-driven

Hard working

Team player

Strong organizational skills

Proficient with Microsoft Office

Job description

A leading distributor of hardware solutions in Omaha, NE is seeking a full-time Inside Sales / Customer Service representative. The role involves assisting customers via phone and in-person, processing orders, and handling light warehouse operations. The ideal candidate should have 1–3 years of relevant experience, be proficient in Microsoft Office, and excel in a team-oriented environment. This position offers the opportunity to contribute to customer retention and business growth.