Pro Customer Service & Sales Specialist

The Home Depot; Lincoln (NE); On-site; USD 40,000 - 48,000; Full time

Job summary

A leading home improvement retailer in Lincoln, NE seeks a Pro Customer Service Sales professional to enhance the experience for professional customers, including contractors and property owners. This role involves supporting customers throughout their journey, leveraging product knowledge, and meeting sales goals while fostering relationships. Team members collaborate to resolve issues, maintain inventory, and uphold exceptional service standards. Bilingual skills may be preferred depending on customer needs.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Proficient in product knowledge and tailored recommendations.
• Strong sales skills and ability to meet monthly sales goals.

Responsibilities

• Deliver an exceptional experience for professional customers.
• Proactively drive sales by leveraging product knowledge.
• Support every stage of the Pro customer journey.

Job description

A leading home improvement retailer in Lincoln, NE seeks a Pro Customer Service Sales professional to enhance the experience for professional customers, including contractors and property owners. This role involves supporting customers throughout their journey, leveraging product knowledge, and meeting sales goals while fostering relationships. Team members collaborate to resolve issues, maintain inventory, and uphold exceptional service standards. Bilingual skills may be preferred depending on customer needs.