Sales Floor Supervisor: Lead Teams & Delight Customers

Lowe's Companies, Inc.; Raleigh (NC); On-site; USD 48,000 - 56,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Sales Floor Department Supervisor to lead a team and drive the customer experience in our Raleigh store. You will coach associates, delegate tasks, and monitor daily activities while maintaining a safe, clean and stocked environment.

The role requires strong communication and leadership to support merchandising and service goals. The position involves mentoring staff, collaborating across departments, and occasionally serving as manager-on-duty to ensure

Qualifications

• High school diploma or equivalent with retail experience acceptable.
• Strong customer service and communication skills required.
• Ability to train, mentor and develop associates and supervise teams.
• Experience using Microsoft Office and store computer systems.

Responsibilities

• Lead and enable a team of associates to deliver excellent customer experience.
• Coach, train, delegate and monitor daily tasks and performance.
• Ensure department coverage and safety, including safety walks and hazard reporting.
• Coordinate with other departments to meet sales and service objectives.

Skills

Customer service

Leadership

Training

Cross-functional collaboration

Microsoft Office

Communication

Education

High School Diploma or equivalent

Tools

Genesis

Sterling

M2O

Thin Client

Job description

Lowe's Companies, Inc. is seeking a Sales Floor Department Supervisor to lead a team and drive the customer experience in our Raleigh store. You will coach associates, delegate tasks, and monitor daily activities while maintaining a safe, clean and stocked environment.

The role requires strong communication and leadership to support merchandising and service goals. The position involves mentoring staff, collaborating across departments, and occasionally serving as manager-on-duty to ensure