Sales Floor Supervisor: Lead Team, Elevate Service

Lowe's Companies, Inc.; Leeds (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

Lowe’s Companies, Inc. is seeking a Sales Floor Department Supervisor in Alabama to lead a team of associates in delivering an exceptional customer experience and maintaining a clean, safe store.

This role includes coaching, training, delegating tasks, and ensuring adequate department coverage while supporting merchandising decisions. The position emphasizes safety, teamwork, and the ability to handle both customer-facing and back-of-house duties, with occasional MOD duties and travel to

Qualifications

• High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
• 1 year of experience in customer service.
• 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
• Experience providing direction or supervision to teams (with or without direct report responsibility).
• Experience supporting or participating in the process of training, mentoring and developing associates.
• Experience working cross-functionally.
• Experience Using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Providing resources and tools to support those directly helping customers provide the best service.
• Assisting with down stocking and area recovery as well as providing input into merchandising decisions.
• Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.
• Leading and enabling a team of associates to deliver the best possible customer experience in the store.
• Coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
• Supervising customer-facing and non-customer-facing activities and store safety.

Skills

Customer service

Retail experience

Team supervision

Training/mentoring

Cross-functional collaboration

Microsoft Office Suite

Store computer systems

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Project Tool

Genesis

Sterling

M2O

Thin Client

Job description

Lowe’s Companies, Inc. is seeking a Sales Floor Department Supervisor in Alabama to lead a team of associates in delivering an exceptional customer experience and maintaining a clean, safe store.

This role includes coaching, training, delegating tasks, and ensuring adequate department coverage while supporting merchandising decisions. The position emphasizes safety, teamwork, and the ability to handle both customer-facing and back-of-house duties, with occasional MOD duties and travel to