Sales Floor Leader: Motivate, Coach & Drive Results

Global TekMed; Las Cruces (NM); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

401(k) Plan

Medical Insurance

Paid Holidays

Paid Time off

Job summary

Global TekMed Holdings is seeking a hands-on Sales Floor Supervisor to lead by example and help maintain a productive, professional, and energetic sales-floor environment on shifts in Las Cruces, NM. The ideal candidate is approachable, accountable, and ready to address concerns on the floor while guiding employees toward daily and team goals.

The role requires a consistent floor presence, coaching, and proactive identification of barriers to production.

Qualifications

• Previous experience in sales, customer service, team leadership, or a supervisory role preferred.
• Strong communication and interpersonal skills.
• Ability to address performance and behavioural concerns professionally.
• Strong observational and organisational skills.
• Ability to stay visible and active on the sales floor for extended periods.
• Motivate employees while maintaining accountability.
• Reliable, professional; strong sense of accountability.
• Remain calm and professional in challenging situations.

Responsibilities

• Maintain a consistent presence on the sales floor and regularly walk the floor to ensure employees are actively engaged in their assigned responsibilities.
• Monitor employee activity and ensure team members remain focused, productive, and engaged throughout their shifts.
• Identify behaviors or situations that negatively impact productivity, professionalism, morale, or the overall sales-floor environment.
• Reinforce company expectations regarding professionalism, workplace conduct, dress code, cell phone use, appropriate workplace conversations, and overall employee behavior.
• Address minor behavioral or performance concerns in the moment and communicate recurring or significant concerns to the employee's direct manager.
• Document and report observed policy violations, behavioral concerns, or recurring issues to the appropriate manager when necessary.
• Encourage employees to remain focused on daily goals and maintain consistent production throughout their shifts.
• Help employees identify barriers that may be affecting their production and direct them toward appropriate resources or leadership support.
• Maintain an energetic, positive, respectful, and professional atmosphere on the sales floor.
• Motivate employees to remain engaged and focused on achieving individual and team performance goals.
• Provide encouragement, coaching, and positive reinforcement throughout the day, particularly during periods when production is below expectations.
• Recognize employees who demonstrate strong performance, professionalism, teamwork, and consistent engagement.
• Partner with management to communicate trends, recurring challenges, and opportunities for improvement on the sales floor.
• Lead by example by consistently demonstrating professionalism, accountability, enthusiasm, and a strong work ethic.

Skills

Sales leadership

Communication skills

Interpersonal skills

Observation skills

People motivation

Accountability

Conflict resolution

Work floor presence

Education

High school diploma

Job description

Global TekMed Holdings is seeking a hands-on Sales Floor Supervisor to lead by example and help maintain a productive, professional, and energetic sales-floor environment on shifts in Las Cruces, NM. The ideal candidate is approachable, accountable, and ready to address concerns on the floor while guiding employees toward daily and team goals.

The role requires a consistent floor presence, coaching, and proactive identification of barriers to production.