Sales Floor Leader: Drive Sales & Mentor Team

Goodwill Industries of Southeastern Louisiana

Slidell (LA)

On-site

USD 30,000 - 42,000

Full time

14 days+

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Job summary

Goodwill Industries of Southeastern Louisiana is looking for a Sales Floor Lead to help manage daily store operations and drive sales against budget while upholding company standards. The role includes supervising staff, handling cash transactions, and ensuring a clean, safe, and welcoming shopping environment.

The candidate should be capable of training new hires, enforcing policies, and mentoring team members. Flexibility for varied shifts including nights and weekends is required.

Qualifications

High School diploma or GED and 6 months supervisory experience or a minimum of 90 days in the service industry.
Must be able to read, write and communicate clearly in English.
Prior work experience in the service industry preferred.
Must successfully complete Retail training.

Responsibilities

To assist with the day-to-day store operation and sales performance to meet or exceed budget while in compliance with company standards, policies and procedures.
A Sales Floor Lead performs the duties of a supervisor when assigned by the Store Manager or Sales Floor Manager.
To use the cash register to make total sales, accept payment; authorize voids, returns, exchanges and credits for merchandise.
To ensure proper rotation of store merchandise.
To act as a positive role model for employees and trainees in all aspects of professional performance.
To stock the sales floor adequately. To create a positive public image of Goodwill through a clean store environment, attractive displays and presentable, personable personnel.
To maintain safe and appropriate conditions in the shopping areas.
To keep the store clean and hazard free by vacuuming, mopping and dusting, (including cleaning the bathrooms.)
To observe personnel and safety policies and procedures. To ensure compliance by Store Floor Associates.
To be able to perform the job duties of Sales Floor Associates.
To attend work on the regularly scheduled shifts as assigned by the manager for the week.
To ensure the floor check is completed daily and to ensure monthly safety self-inspections are conducted.
To ensure all new hires are properly oriented, using the appropriate manual, within the first week of employment. To document that training occurred.
To assist the store manager in controlling the expense to revenue ratio monthly and annually.
To assist in training and mentoring of Sales Floor Associates and court-appointed community service workers, as assigned by the Store Manager or Sales Floor Manager.
To assist in supervising, disciplining and recommending discharge of sales associates to the Store Manager or Sales Floor Manager.
To monitor and assist in the receiving, pricing and displaying of store merchandise.
To record and balance cash register receipts, make bank deposits and record store transactions.
To assist in the preparation of personnel and payroll records in a timely manner.
To complete accurately other paperwork required in the day-to-day operation of the store.
Any other job-related duties as requested by management.

Skills

Leadership

Teamwork

Customer service

Sales

Education

High School diploma or GED

6 months supervisory experience

Job description

The candidate should be capable of training new hires, enforcing policies, and mentoring team members. Flexibility for varied shifts including nights and weekends is required.

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