Sales Floor Lead & Merchandising Specialist

JCPenney; Dearborn (MI); On-site; USD 21,008 - 26,270; Part time

Benefits offered by this job

Medical/dental/vision benefits

Associate discount

Job summary

JCPenney in Dearborn, MI is seeking a Sales Floor Assistant to drive customer service and profitable sales growth. You will lead associates, ensure merchandise standards, and support omnichannel processes.

You will train and develop team members, execute sales-building programs, and contribute to inventory accuracy and visual merchandising according to company guidelines. This role offers growth opportunities within store operations.

Qualifications

• Demonstrated ability to deliver outstanding customer service.
• Strong teamwork and communication skills.
• Experience with merchandising standards preferred.

Responsibilities

• Deliver outstanding customer service and resolve issues by listening to customers.
• Assist with merchandise placement, restocking, RFID/inventory activities.
• Support SET/visual standards and floor merchandising.
• Assist omnichannel tasks including BOPIS and ship-from-store processes.
• Support inventory, transfers, DMTO and annual counts.
• Maintain store environment, safety, attendance and performance standards.

Skills

Customer service

Team leadership

Merchandise knowledge

Job description

JCPenney in Dearborn, MI is seeking a Sales Floor Assistant to drive customer service and profitable sales growth. You will lead associates, ensure merchandise standards, and support omnichannel processes.

You will train and develop team members, execute sales-building programs, and contribute to inventory accuracy and visual merchandising according to company guidelines. This role offers growth opportunities within store operations.