Sales - Finance Associate

Auto Centers; Mattoon (IL); On-site; USD 54,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Employee discounts on vehicles and ser

Job summary

Pilson Auto Group in Mattoon, IL is seeking a Sales-Finance Associate for our Powersports location. You will guide customers through vehicle purchases, including financing, trade-ins, and product options, ensuring a seamless buying experience.

Join our customer-focused team to provide expert guidance, stay current on vehicle models, and collaborate across departments to drive sales and customer satisfaction.

Qualifications

• High school diploma or GED required; college degree preferred.
• Proven experience in automotive sales or related field with track record of meeting/exceeding targets.
• Exceptional communication and interpersonal skills with ability to build rapport with customers and team members.

Responsibilities

• Guide customers through the vehicle purchase process from greeting to financing arrangements.
• Stay updated on vehicle models, features, promotions to advise customers effectively.
• Handle pricing discussions, trade-ins, and financing options for customers.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Education

High school diploma or GED

College degree preferred

Job description

About this position

Sales-Finance Associate - Powersports

Join Pilson Powersports! Pilson Auto Group invites you to be part of our innovative team at our Powersports location. As a Sales-Finance Associate, you'll be at the forefront of transforming how customers purchase vehicles, providing a seamless, efficient, and personalized experience by handling both sales and finance aspects.

Why Choose Pilson Powersports Group?

• Customer-Centric Approach: We ensure that customers interact with a knowledgeable representative throughout their buying journey. This eliminates the traditional back-and-forth between departments, enhancing customer satisfaction by providing transparency, convenience, and speed.
• Skill Development and Comprehensive Training: At Pilson Powersports, we invest in your growth. You'll receive extensive training to master product knowledge, finance options, and customer service excellence. This role offers a unique opportunity to develop a diverse skill set, making you a key player in the success of the store.
• Career Advancement Opportunities: We believe in promoting from within and providing our employees with clear career paths. As a Sales-Finance Associate, you'll have the opportunity to advance into higher roles within the organization, supported by ongoing professional development programs.
• Competitive Compensation and Benefits: We offer a competitive salary, $3,500.00 monthly draw against commission, and a comprehensive benefits package that includes health insurance, paid time off, 401(k) with company match, and employee discounts on vehicle purchases and services.

Responsibilities

1. Comprehensive Customer Guidance: You will guide customers through the entire vehicle purchase process, from initial greeting and needs assessment to vehicle selection, test drives, and finalizing financing arrangements. Your role is crucial in ensuring a smooth, enjoyable experience for every customer.
2. Expert Knowledge Application: Stay updated on the latest vehicle models, features, accessories, and promotions. You will provide expert advice, helping customers make informed decisions that meet their needs and preferences.
3. Sales and Finance Integration: Handle all aspects of the transaction, including pricing discussions, trade-in evaluations, and financing options. You'll be responsible for presenting and explaining all financial products available to customers, ensuring they understand the terms and benefits of their choices.
4. Document Management and Compliance: Accurately complete and manage all required documentation, ensuring compliance with the policies and regulatory requirements. Your attention to detail ensures a seamless process from start to finish.
5. Customer Relationship Building: Develop and maintain strong relationships with customers, ensuring a high level of satisfaction and fostering repeat business and referrals. Your role extends beyond the sale, as you become a trusted advisor for future powersports needs.
6. Team Collaboration and Leadership: Work closely with other team members to create a positive and cohesive work environment. You may also assist in training new staff, sharing your knowledge and expertise to support their development.

Qualifications

• High school diploma or GED required; college degree preferred.
• Proven experience in automotive sales or a related field, with a track record of meeting or exceeding sales targets.
• Exceptional communication and interpersonal skills, with the ability to build rapport with customers and team members.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

About Pilson Auto Group

With a long-standing reputation for excellence, Pilson Auto Group offers a supportive and dynamic work environment where employees are valued and encouraged to grow. Our commitment to providing high-quality powersports and exceptional customer service sets us apart in the industry. Join us in Mattoon and be part of a team that is dedicated to innovation and customer satisfaction.