Sales Executive

Brobston Group LLC; Bal Harbour Village (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Brobston Group LLC is seeking a Sales Executive for our Bal Harbour boutique to deliver exceptional client experiences and meet monthly targets. You will leverage product knowledge and storytelling to engage clients, support after-sales service, and assist with boutique operations and presentation.

The role requires luxury retail or hospitality experience, strong CRM skills, and proficiency with Excel, Word, and PowerPoint.

Qualifications

• High school diploma required; college degree preferred.
• Luxury retail or hospitality experience preferred with strong understanding of the luxury client experience.
• Proficiency with CRM and computer tools; Excel, Word, PowerPoint required; SAP a plus.
• Excellent written, verbal, and interpersonal communication skills.
• Experience with logistics and boutique operations; ability to assist with operational requests.

Responsibilities

• Consistently achieve or exceed monthly sales targets as directed by management.
• Cultivate and maintain client relationships through expert clientelling and CRM follow-up.
• Provide outstanding in-store customer service and support after-sales inquiries and resolutions.
• Support ecommerce and phone inquiries by scheduling appointments and coordinating correspondence.
• Participate in boutique operations including daily setup/breakdown, inventory and cycle counts, and audit preparation.
• Maintain visual integrity of displays and adhere to brand standards; support in-store and off-site events.
• Leverage extensive product and industry knowledge, including high jewelry and one-of-a-kind pieces, to drive sales.

Skills

Clienteling

CRM usage

Communication

Education

High school diploma

College degree (preferred)

Tools

Excel

Word

PowerPoint

SAP

Job description

Summary

As a Sales Executive you will deliver exceptional client experiences while achieving monthly sales targets and building a strong client database. You will use product knowledge and storytelling to create immersive moments, support after-sales service, and collaborate with the boutique team to optimize daily operations and boutique presentation.

Responsibilities

• Consistently achieve or exceed monthly sales targets as directed by management.
• Cultivate and maintain client relationships through expert clientelling and CRM follow-up.
• Provide outstanding in-store customer service and support after-sales inquiries and resolutions.
• Support ecommerce and phone inquiries by scheduling appointments and coordinating correspondence.
• Participate in boutique operations including daily setup/breakdown, inventory and cycle counts, and audit preparation.
• Maintain visual integrity of displays and adhere to brand standards; support in-store and off-site events.
• Leverage extensive product and industry knowledge, including high jewelry and one-of-a-kind pieces, to drive sales.

Requirements

• High school diploma required; college degree preferred.
• Luxury retail or hospitality experience preferred with strong understanding of the luxury client experience.
• Proficiency with CRM and computer tools; Excel, Word, PowerPoint required; SAP a plus.
• Excellent written, verbal, and interpersonal communication skills.
• Experience with logistics and boutique operations; ability to assist with operational requests.
• Flexibility to work evenings, weekends, and holidays and ability to stand for long periods.