Sales Executive

Harry Winston; Chicago (IL); On-site; USD 60,000 - 120,000; Full time

Job summary

Harry Winston is seeking a Sales Executive to generate revenue through the sale of Fine Jewelry and Watches while delivering exceptional customer service that reflects our status as the world’s most prestigious Rare Jewelry House. Build strong client relationships and networks to meet legitimate leads, drive repeat business, and provide top-tier after-sales support.

The role requires strong luxury retail experience, excellent interpersonal skills, and flexibility to retail hours to meet client

Qualifications

• Luxury retail jewelry and timepiece experience is required.
• Strong organizational and interpersonal skills are essential.
• Ability to work well in a team and adapt to retail hours.

Responsibilities

• Provide the Harry Winston experience to all clients.
• Meet and exceed sales targets.
• Develop potential clients through walk-in traffic.
• Maintain and grow existing clients; keep records for future purchases.
• Target new jewelry/watch products to existing clientele.
• Assist the team in the sales process where needed.
• Regularly utilize all forms of communication to generate sales.
• Continually update client base and reach new prospects.
• Provide superior after-sale service to all clients.

Skills

Luxury retail experience

Interpersonal skills

Team player

Basic computer literacy

Flexible retail hours

Job description

The key objective of this position is to reach and surpass the sales targets. The Sales Executive generates revenue for the company via the sales of Fine Jewelry and Watches while providing outstanding customer service to reflect our image as the most prestigious Rare Jewelry House in the World. Sales Executives are to build strong relationships with clients as well as creating networks with which to meet legitimate client leads.

Key Duties, Responsibilities and Accountabilities

• Provide the Harry Winston experience to all clients
• Meet and exceed sales targets
• Develop potential clients through walk-in traffic
• Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases
• Target new/specific jewelry/watch product to existing clientele
• Assist team in sales process where needed
• Regularly utilize all forms of communication to generate sales

Development of Client Base

• Continually update client base through all available resources
• Client entertainment: Seek out new methods of client development through social contacts and PR related events
• Enter and maintain accurate information for client base data entry in GEM
• Develop existing client base and reach new prospects
• Provide superior after-sale service to all Harry Winston clients
• Provide the highest level of client service through personalized contact in product maintenance
• Use all available resources to problem solvingKeep management informed of potential product as well as client issues
• Follow up

Job Qualifications

• Strong luxury retail jewelry and timepiece experience
• Strong organizational and interpersonal skills
• Ability to work as a team player
• Basic computer literacy
• Flexible to retail working hours