Sales Engineer (U.S.)

Avaamo; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Avaamo is seeking a seasoned Sales Engineer to drive the presales process, engaging prospects with discovery-led presentations and demos. You will shape needs analysis and help scope Statements of Work to qualify opportunities and guide ROI-focused conversations.

Ideal candidates bring 7+ years of client-facing experience and comfort with AI/ML concepts. Remote collaboration across US time zones is expected to align with European prospects.

Qualifications

• 7+ years in client-facing roles (e.g., Sales Engineer, consultant or solutions architect).
• Experience with presales: discovery, demonstrations and needs analysis.
• Ability to create Statements of Work and respond to RFI/RFPs.
• Familiarity with AI/ML and Conversational AI is a plus.

Responsibilities

• Independent team member to work with SDRs and Sales Reps.
• Familiar with Avaamo solutions by vertical (ITSM, HR, Healthcare, etc.).
• Deliver presentations highlighting industry accolades and use cases.
• Record demos for internal and customer use.
• Collaborate with SEs to improve materials and feedback.
• Occasionally design/create new custom demos and PoCs.
• This may involve collaborating with the PoC team.

Skills

Discovery

Presentations

Demos

Needs analysis

SoW generation

RFI/RFP completion

Job description

The candidate best equipped for success in this role is someone with 7+ years as a successful Sales Engineer. In that role, the candidate has gotten fluent in the full presales process. This starts with engaging presentations and demos; some provided, some you might help our team to build. The goal is to drive the excitement that helps to draw out the prospect’s needs. Armed with this discovery, you will help to either qualify out the prospect, or scope a Statement of Work. This position will put the right person on the cutting edge of practical Conversational AI that is already driving big Return On Investment (ROI) for companies and healthcare providers you likely already know.

Non-technical skills

Excellent verbal and written communication skills, covering:

Discovery

Industry-Focused and Technology-Focused Presentations

Demonstrations

Needs Analysis

Statement of Work generation and presentation

RFI/RFP Completion

At least 7 years of experience in a role that involves close client interaction in the current position (e.g. Consultant, Sales Engineer, Solutions Architect)

Technical skills

Ideally some hands-on, or at least familiarity with the best-practices application of:

Conversational AI

AI/ML

UI and UX design

Popular Systems of Record, including Dynamics CRM, Salesforce, ServiceNow, MS Active Directory

Good to haves

Ability to learn latest technologies and work with small engineering teams

East coast or Central time zone to facilitate the occasional call with European prospects

French, German, and/or Spanish literacy/fluency a plus

Responsibilities

Independent team member to work alongside the Sales Development Representatives (SDR), and then the Sales Reps

Fluent in the Avaamo solutions by vertical (ex. ITSM, HR, Healthcare, etc.)

Presentations (industry accolades, reference accounts, use cases, etc.)

Recorded demos

Work with the SE team to provide feedback, to improve the above materials

Occasionally design/create new custom demos and Proof of Concepts

This can include working with our Proof of Concept building team