Sales Engineer, SLED

Fortinet, Inc.; Buffalo (NY); On-site; USD 200,000 - 240,000; Full time

Job summary

Fortinet, Inc. in Buffalo/Albany, NY is seeking a Systems Engineer to support SLED Account Managers in a defined territory. The role focuses on pre-sales, sales calls, and post-sales technical guidance.

You will qualify leads, serve as the main technical resource on calls, and stay current on routing, security, VPN, and network protocols, with opportunities for commissions. Ideal candidates have 5–8 years in technical/pre-sales roles and 5–7 years in LAN/WAN/Internet services, with strong

Qualifications

• 5–8 years in technical/pre-sales support as sales or systems engineer.
• 5–7 years in LAN/WAN/Internet services administration.
• Degree or equivalent experience; graduate degree favorable.

Responsibilities

• Pre-sales: assist in qualifying sales leads from a technical standpoint.
• Sales calls: be the main technical resource on calls, explain features and functionality.
• Post-sales: lead technical contact for identified accounts and coordinate with support/engineering.
• Provide post-sales training assistance to identified customers.

Skills

Pre-sales support

Networking

DNS

NFS

SMTP

HTTP

TCP/IP

Routing

Switching

VPN

Network Security

Intrusion Detection

Anti Virus

RADIUS

PKI

IKE

Certificates

L2TP

IPSEC

FIREWALL

802.1Q

MD5

SSH

SSL

SHA1

DES

3DES

Encryption

Authentication

Presentation skills

Education

Bachelors Degree or equivalent experience

Job description

We are looking for a Systems Engineer to work closely with our SLED Account Managers in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. Ideal location would be someone located in Buffalo or Albany, NY. We would accept applicants from the great Rochester and Syracuse areas as well.

Responsibilities:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Required Skills:

• 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
• 5 - 7 years experience in LAN/WAN/Internet services administration
• Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Exceptional presentation skills

Education:

• Bachelors Degree or equivalent experience. Graduate Degree favorable

Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11paid holidays, vacation time, and sick time as well as a comprehensive leave program.Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $200,000 - $240,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan.