Regional Sales Engineer, SLED

Panopta; Hartford (CT); On-site; USD 200,000 - 240,000; Full time

Job summary

Fortinet Inc. in Hartford, CT is seeking a Systems Engineer to support the sales organization in technical matters across pre-sales, sales calls, and post-sales.

You will act as the main technical resource during sales calls, assist in qualification, and collaborate with engineering to resolve issues while guiding customers through integration. The role requires strong networking knowledge, professional presentation skills, and the ability to operate at the intersection of cybersecurity strategy

Qualifications

• 1-3 years experience in technical/pre-sales support as a sales or systems engineer.
• 3-5 years experience in LAN/WAN/Internet services administration.
• Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP.
• Knowledge of Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
• Experience with encryption and authentication technologies required
• Exceptional presentation skills.

Responsibilities

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Skills

Pre-sales support

LAN/WAN administration

DNS & TCP/IP

Routing & Switching

VPN & Security

Intrusion Detection

Antivirus

Encryption

Presentation skills

Education

Bachelor's degree or equivalent

Job description

We are looking for a Systems Engineer to work closely with multiple Regional Account Managers within the regional territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Required Skills

• 1-3 years experience in technical/pre-sales support as a sales or systems engineer
• 3-5 years experience in LAN/WAN/Internet services administration
• Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Exceptional presentation skills

Education

• Bachelors Degree or equivalent experience. Graduate Degree favorable

Why Join Us

This is an opportunity to operate at the intersection ofcybersecurity strategy, executive engagement, and customer success, influencinglarge-scale enterprise organizationsas they modernize operations and adopt cutting-edge solutions. If you excel at combining technical depth with executive presence, this role will allow you to shape customer outcomes while growing your career in a dynamic security landscape.

Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $200,000 - 240,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan.