Sales Engineer (Remote, Midwest Focus)

Tenna; Lake Michigan Beach (MI); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Remote work

Travel up to 60%

Competitive compensation + commission

401k match

Paid time off

Volunteer time off

Health benefits

Job summary

Tenna is seeking an experienced Sales Engineer to guide the Sales Team through the full sales cycle, deliver product demonstrations, and tailor environments to customer specs. You’ll serve as SME on the platform, training Sales and Customer Success teams and collaborating with Engineering and Product on changes and roadmap.

You will answer technical questions, maintain demo environments, and provide consultative solutions while supporting marketing with technical materials and presentations.

Qualifications

• 5+ years’ experience in a Sales Engineer or pre-sales role.
• 5+ years’ experience providing technical support within a SaaS environment.
• Experience in construction technology or construction industry is a plus.
• Experience in a technical, production-driven environment.
• Bachelor’s Degree in a related field preferred.
• Strong experience with Salesforce, Help Scout, HubSpot, or similar programs preferred.
• Self-motivated with a strong service orientation and a “do what it takes” attitude.
• Strong analytical curiosity and problem-solving abilities.
• Solid computer skills (Microsoft Office, Excel, PowerPoint).
• Ability to flexibly travel 50% as business dictates.
• Ability to prioritize and multitask in a fast-paced environment.
• Positive attitude with a strong desire to learn and stay abreast of changes to our platform.

Responsibilities

• Provide technical sales support to the Sales Team across the sales cycle, including product demos.
• Answer prospective customer questions and convey technical capabilities of the platform.
• Build and maintain software demonstration environments per specifications.
• Use a consultative approach to understand and address customer pain points.
• Collaborate with Customer Success to address technical inquiries from existing customers.
• Work with Engineering and Product to stay updated on platform changes and issues.
• Lead internal product training for Sales and Customer Success teams.
• Onboard new Sales and Customer Success Reps to the platform.
• Certify and sign off on internal training programs.
• Collaborate with Marketing to revise technical presentations and materials.
• Evaluate Sales and Customer Success strategies and suggest adjustments.
• Coordinate with Executive Leadership on training, strategy, and roadmap.
• Assist with ad hoc reporting and Salesforce/HubSpot data upkeep.

Skills

Sales experience

SaaS technical support

Travel flexibility

Customer-focused

Education

Bachelor's degree in Business/Marketing/CS or related field

Tools

Salesforce

HubSpot

Help Scout

PowerPoint

Job description

Tenna is seeking an experienced Sales Engineer to guide the Sales Team through the full sales cycle, deliver product demonstrations, and tailor environments to customer specs. You’ll serve as SME on the platform, training Sales and Customer Success teams and collaborating with Engineering and Product on changes and roadmap.

You will answer technical questions, maintain demo environments, and provide consultative solutions while supporting marketing with technical materials and presentations.