Remote Sales Engineer – SaaS (West Coast)

Openkrill; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Commission plan

Travel up to 60%

Benefits package

401k match

PTO & VTO

Dependent Care

Employee referral bonuses

Job summary

Tenna seeks an experienced Sales Engineer to support our Sales Team throughout the sales cycle, delivering impactful product demonstrations and consultative solutions. You’ll tailor demo environments, address customer questions, and partner with Customer Success, Engineering, and Product to stay aligned with roadmap and feature rollouts.

You will lead internal training, onboard new Sales and Customer Success Reps, and help refine strategies with marketing and leadership.

Qualifications

• 5+ years’ experience in a Sales Engineer or pre-sales role.
• 5+ years’ experience providing technical support within a SaaS environment.
• Experience in construction technology or construction industry is a plus.
• Experience in a technical, production-driven environment.
• Bachelor’s Degree in Business, Marketing, Computer Science, or a related field is preferred.
• Strong experience with Salesforce, Help Scout, HubSpot, or similar programs.

Responsibilities

• Provides technical sales support to the Sales Team by actively participating in all aspects of the sales cycle, including product demonstrations.
• Answers prospective customer questions and fully conveys the technical capacities of our platform.
• Builds and maintains software demonstration environments per specifications.
• Employs a consultative approach to understand and address prospective customers’ pain points.
• Works with Customer Success to field and address technical support questions from existing customers as needed.
• Collaborates cross-functionally with Engineering and Product to stay abreast of platform changes and resolve customer issues.
• Is aware of our product roadmap, hardware products, and new feature rollouts.
• Serves as the SME on platform-specific features and functionalities.
• Leads all product-specific support and training internally.
• Onboard all newly hired Sales and Customer Success Reps onto the platform.
• Certifies and signs off on all internal training programs once complete.
• Collaborates with Marketing to revise technical presentations and materials.
• Evaluate current Sales and Customer Success strategies, recommending adjustments when needed.
• Liaises with Executive Leadership on internal training, strategy, and product roadmap.
• Works on ad hoc reporting as needed.
• Assists with maintaining Salesforce and HubSpot databases.

Skills

Sales Engineer

Pre-sales

SaaS support

Analytical thinking

Problem solving

Customer focus

Flexibility

Microsoft Office

Education

Bachelor’s Degree in Business, Marketing, Computer Science, or related field

Tools

Salesforce

Help Scout

HubSpot

Excel

PowerPoint

Microsoft Office

Job description

Tenna seeks an experienced Sales Engineer to support our Sales Team throughout the sales cycle, delivering impactful product demonstrations and consultative solutions. You’ll tailor demo environments, address customer questions, and partner with Customer Success, Engineering, and Product to stay aligned with roadmap and feature rollouts.

You will lead internal training, onboard new Sales and Customer Success Reps, and help refine strategies with marketing and leadership.