Sales Engineer - E-commerce Solutions Architect

Redo; Draper (UT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

On-site gym

Flexible PTO

Monthly ecommerce purchases allowance

Company HSA contributions

Weekly lunches

Babysitting reimbursement

Office near trails

Job summary

Redo is seeking a Sales Engineer to design customer deployments across our product clouds—Returns, Order Management, Email/SMS, Conversion, or Support. You will own a defined book of business, hit a quota, and partner with Account Executives through the full sales cycle, from discovery to go-live.

You’ll work closely with GMs and engineers to architect solutions, gather requirements, and validate technical fit, while developing deep domain expertise to unlock the platform’s value for ecommerce

Qualifications

• Proactive mindset with ability to drive outcomes independently.
• Strong technical skills with quick learning of product nuances and architecture.
• Excellent problem-solving and analytical abilities with bias for action.
• Clear communicator capable of explaining complex ideas to technical and non-technical audiences.
• Nice to have cross-functional collaboration experience across teams.
• Familiarity with ecommerce platforms and post-purchase systems is a plus.

Responsibilities

• Design and implement customer deployments in collaboration with Sales, GMs, and Engineering.
• Engage in sales cycles pre-close to surface requirements and validate technical fit.
• Translate customer workflows into Redo configurations and drive on-time go-lives.
• Identify opportunities to expand product usage and deepen customer relationships.
• Partner with Account Executives to run deals end-to-end, including demos and validation.

Skills

Proactive mindset

Technical skills

Problem solving

Communication

Cross-functional teamwork

E-commerce familiarity

Job description

Redo is seeking a Sales Engineer to design customer deployments across our product clouds—Returns, Order Management, Email/SMS, Conversion, or Support. You will own a defined book of business, hit a quota, and partner with Account Executives through the full sales cycle, from discovery to go-live.

You’ll work closely with GMs and engineers to architect solutions, gather requirements, and validate technical fit, while developing deep domain expertise to unlock the platform’s value for ecommerce