E‑commerce Sales Engineer — Pre‑Sales Tech Leader

SHOPLINE; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

SHOPLINE is seeking a Sales Engineer to provide pre-sales technical support for ecommerce - Retail services. You will collaborate with cross-functional teams, analyze business needs, and deliver technical expertise to ensure customer satisfaction.

The role involves guiding partners and sales members, developing technical specifications, presenting solutions to customers, and maintaining strong relationships throughout the sales cycle.

Qualifications

• University graduate with at least 3 years of experience in sales engineering.
• Strong knowledge of software programming languages.
• Startup experience is highly desirable.
• Structured thinking and exceptional technical writing skills.
• Proven ability to work with cross-functional teams.

Responsibilities

• Provide pre-sales technical support and guide partners and sales team.
• Collaborate with internal teams to develop technical specifications and recommendations.
• Attend customer meetings and deliver technical content and presentations.
• Verify and sign off on solution design, configuration and interoperability.
• Build strong relationships with customers throughout the sales process.
• Stay updated on user needs and market trends.

Skills

Sales engineering experience

Pre-sales

Cross-functional collaboration

Technical writing

Customer presentations

Education

University graduate

Job description

SHOPLINE is seeking a Sales Engineer to provide pre-sales technical support for ecommerce - Retail services. You will collaborate with cross-functional teams, analyze business needs, and deliver technical expertise to ensure customer satisfaction.

The role involves guiding partners and sales members, developing technical specifications, presenting solutions to customers, and maintaining strong relationships throughout the sales cycle.