Sales Engineer

KnowBe4; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Company-wide bonuses

Employee referral bonuses

Adoption assistance

Tuition and certification reimbursemen

Certification completion bonuses

Job summary

KnowBe4 is seeking a bilingual presales professional to demonstrate our cybersecurity and awareness training products in Spanish for LATAM stakeholders. You will collaborate with LATAM Account Executives to address technical and compliance concerns, and lead POV engagements and trials.

The role requires strong technical foundations, the ability to explain complex concepts, and excellent organization across multiple time zones. Regional travel may be involved.

Qualifications

• Native or full professional fluency in Spanish and English.
• 1+ years of presales experience, preferably in cybersecurity or SaaS.
• Strong technical foundation in cybersecurity and technical architecture.
• Ability to explain complex technical concepts to non-technical audiences.
• Strong organizational skills to manage multiple customer engagements across time zones.

Responsibilities

• Conduct engaging product demonstrations in Spanish for regional stakeholders.
• Partner with LATAM Account Executives to address technical and compliance concerns
• Lead structured proof-of-value (POV) engagements and trials
• Identify technical pain points through customer discovery calls
• Troubleshoot and research basic technical issues during the sales process
• Translate customer needs into technical product solutions

Job description

Responsibilities

• Conduct engaging product demonstrations in Spanish for regional stakeholders
• Partner with LATAM Account Executives to address technical and compliance concerns
• Lead structured proof-of-value (POV) engagements and trials
• Identify technical pain points through customer discovery calls
• Troubleshoot and research basic technical issues during the sales process
• Translate customer needs into technical product solutions

Requirements

• Native or full professional fluency in Spanish and English
• 1+ years of presales experience, preferably in cybersecurity or SaaS
• Strong technical foundation in cybersecurity and technical architecture
• Ability to explain complex technical concepts to non-technical audiences
• Strong organizational skills to manage multiple customer engagements across time zones

Preferred Qualifications

• Fluency or working knowledge of Portuguese
• Experience with regional cybersecurity trends and regulations in Latin America
• Familiarity with security awareness training or phishing simulation
• Experience with Active Directory or common IT infrastructure

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition and certification reimbursement
• Certification completion bonuses

About the Company

KnowBe4 is a pioneer in digital workforce security, providing attack simulation, training, and collaboration security to over 70,000 organizations worldwide.