Sales Engineer

Jibe Ventures; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Vacation & sick time

Equity

Job summary

Blockaid is redefining trust in blockchain through advanced, integrated security. We seek a results-driven professional for a post-sales/customer-facing role to drive customer onboarding, technical demonstrations, and strategic expansion in a fast-paced startup environment.

You will collaborate with R&D and Product teams, research DeFi protocols, and educate customers to become trusted advisors. Prior cybersecurity experience is a plus.

Qualifications

• 3+ years in a post-sales or customer-facing consulting role.
• 2+ years of experience in software development.
• Excellent presentation skills to convey technical solutions concisely.
• Cybersecurity industry knowledge is a plus.
• Experience from a cybersecurity company is a plus.

Responsibilities

• Participate in technical integration and onboarding cycles with customers.
• Develop a strategy to expand customer base to meet quarterly targets.
• Collaborate with R&D and Product teams to define customer solutions.
• Research DeFi protocols and understand customer challenges.
• Deliver high-impact product demonstrations tailored to environments.

Skills

Post-Sales Experience

Customer-Facing

Software Development

Presentation Skills

Cybersecurity Knowledge

Job description

Blockaid is redefining trust in blockchain through advanced, integrated security. Our on-chain security platform is trusted by leading Web3 companies - including Coinbase, MetaMask, Uniswap, Backpack, Stellar, and others to detect, understand, and automatically prevent or minimize the impact of fraud, scams, hacks, and financial threats.

We are backed by top-tier global investors, including Sequoia Capital, Ribbit Capital, and Cyberstarts - firms known for supporting the most innovative and influential companies in technology and cybersecurity.

Your Chain of Impact:

• Take part in the technical integration and onboarding cycle and develop a strategy to integrate and onboarding to Blockaid, drive expansion in our customer base to meet or exceed quarterly revenue targets.
• Work closely with R&D and Product teams
• Research multiple DeFi protocols
• Operate in a consultative process with customers and prospects to define their challenges and opportunities.
• Educate and become a trusted advisor, challenge assumptions and current status, while delivering value to prospects and customers.
• Support technical and business discovery activities, including workshops and demonstrations, across multiple opportunities.
• Deliver high-impact product demonstrations based on the customer’s environment and testing needs.

Requirements

What you Bring

• 3+ years in a Post-Sales/Customer-Facing/Consulting Role
• 2+ years of experience in software development
• Excellent presentation skills with an ability to present technical solutions concisely to customers and prospects
• Passion for diving into technical issues and solving customer challenges
• Experience from a cybersecurity company - a plus
• Blockchain/Web3 knowledge - a plus
• Early-stage startup SE experience - a plus

What We Offer: Be you, with us

We offer a supportive, agile, and creative work environment with brilliant colleagues!

Competitive compensation, ongoing recognition, and most of all, a chance to learn, contribute, and develop your skills.

The opportunity to join a startup at the cutting edge of technology, finance, and security

Full-time, permanent employees are eligible for additional benefits such as healthcare (medical, dental, vision) including FSA options, 401(k), dedicated vacation and sick time, generous equity, and more!

Blockaid is building for a global, open web, and our team is stronger when it reflects that. We evaluate all applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender identity or expression, sexual orientation, citizenship, or any other legally protected class.