Sales Enablement Pro — Hybrid Training Leader

Concentrix; Nashville (TN); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off and holidays

Paid training days

DailyPay enrollment option

Networking groups

Job summary

Concentrix is seeking a Sales Enablement Specialist to deliver targeted training, coach employees, and enhance client sales knowledge across our sales motions. You will analyze performance trends, develop strategic plays, and ensure effective delivery of programs that boost productivity and customer satisfaction.

This hybrid role requires commuting to the Nashville, TN office at least 2 days per week, with focus on collaboration with account executives and marketing teams.

Qualifications

• 3+ years in customer service, training or sales roles.
• Experience training peers and delivering skills-based coaching.
• Experience with high-volume calling.
• Experience working with Salesforce.com or similar CRM.
• Proficiency in MS Office and data analysis.
• Ability to work in Nashville, TN office at least 2 days per week and on a hybrid schedule.

Responsibilities

• Provide skills-based client coaching to support sales targets and customer satisfaction.
• Collaborate to develop training programs enhancing client sales knowledge for our sales motions.
• Analyze performance data to drive strategic plays and best practices.
• Oversee and validate delivery and quality of training.
• Track training effectiveness using multiple assessment tools.
• Improve sales systems to deliver positive customer experiences.
• Maintain communication to foster strategic client relationships.

Skills

Customer service

Training

Sales

CRM

Team collaboration

Project management

Multi-tasking

Learning mindset

Tools

Salesforce.com

MS Office

Job description

Concentrix is seeking a Sales Enablement Specialist to deliver targeted training, coach employees, and enhance client sales knowledge across our sales motions. You will analyze performance trends, develop strategic plays, and ensure effective delivery of programs that boost productivity and customer satisfaction.

This hybrid role requires commuting to the Nashville, TN office at least 2 days per week, with focus on collaboration with account executives and marketing teams.