Sales Enablement Ops Architect — AI & Content

Perplexity; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Perplexity is seeking a Sales Enablement Operations Manager to shape the content and AI-driven toolset for our fast-growing sales team. You will partner with the Sales Enablement Lead to define strategy, decide build-vs-buy, and build or integrate a scalable enablement stack across CRM, collaboration tools and AI workflows.

The role blends strategic vision with hands-on execution, with a path to leadership as the function scales.

Qualifications

• 4–6 years in go-to-market roles, with at least 2 years owning sales enablement operations, revenue operations, GTM systems or sales content strategy.
• Experience owning a sales content or knowledge system end to end, including taxonomy, governance, adoption and measurement.
• Track record of leading tooling decisions such as a platform evaluation, migration or in-house build.
• Hands-on AI fluency: built AI tools or workflows used regularly (custom GPTs, Claude or company skills, MCP connectors, n8n, Zapier, Clay).
• Systems thinking: understand how content, CRM, call-recording and communication tools connect and you design for how sellers work.
• Strong judgment and the ability to make a clear recommendation and defend it with leadership.
• Experience driving cross-functional projects without formal authority.
• Clear written and verbal communication, bias toward shipping, measuring and iterating.

Responsibilities

• Shape content and knowledge strategy with the Sales Enablement Lead.
• Evaluate build-vs-buy options for content management and shape a joint recommendation to sales leadership.
• Design taxonomy, ownership, governance and lifecycle for content.
• Own the implementation and maintenance of the sales content hub, call library and training platform.
• Coordinate with Revenue Operations, Product Marketing, Product and Legal so content is accurate and available in tools used by sellers (Salesforce, Slack, call-recording tools).
• Own enablement reporting: content usage, training completion, certification status and ramp/performance relations.
• Design, build and maintain AI skills, plugins and agent workflows for AEs, BDRs and sales managers (account research, call prep, deal reviews, coaching, pipeline hygiene).
• Turn repeated seller/manager tasks into reusable AI workflows and drive adoption via training and documentation.
• Develop training materials for sellers and managers on using AI tools and maintain a library of best practices.
• Set standards for how enablement content and AI tools are built, contributed and maintained across GTM.
• Act as a trusted thought partner to enablement leadership on priorities, operating model and tooling.
• Help shape enablement operations function as the team grows, with a path to leading it.
• First 90 days: assess current content, ship first AI skills used weekly.
• First 6 months: have a governed content hub and reporting in place.
• First year: enablement operations becomes scalable with clear standards and leadership readiness.

Skills

Go-to-market experience

Sales enablement operations

AI fluency

Cross-functional leadership

Systems thinking

Strong judgment

Written and verbal communication

Tools

Highspot

Seismic

Guru

MindTickle

Showpad

Job description

Perplexity is seeking a Sales Enablement Operations Manager to shape the content and AI-driven toolset for our fast-growing sales team. You will partner with the Sales Enablement Lead to define strategy, decide build-vs-buy, and build or integrate a scalable enablement stack across CRM, collaboration tools and AI workflows.

The role blends strategic vision with hands-on execution, with a path to leadership as the function scales.