Sales Enablement & Operations Coordinator

Wolters Kluwer; Minneapolis (MN); Hybrid; USD 48,000 - 81,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Hybrid work schedule

Job summary

Wolters Kluwer in Minneapolis, MN is seeking a Sales Support Coordinator to optimize sales processes, manage high‑complexity orders, and develop highly detailed customer quotes.

You will ensure data accuracy in the CRM, deliver insightful reports, and mentor junior sales staff, using strong communication, time management, and Office tools in a collaborative hybrid role. This position offers competitive benefits and opportunities for professional development with a supportive team.

Qualifications

• CRM: Expertise in using CRM systems for in-depth data management and analysis.
• Communication: Superior verbal and written communication for detailed and complex interactions.
• Attention to Detail: Unmatched accuracy in handling high-complexity orders and data management.
• Problem Solving: High competency in addressing and resolving the most complex sales support challenges.
• Time Management: Proficiency in managing and prioritizing a diverse range of tasks efficiently.
• Team Collaboration: Exceptional collaboration skills to coordinate and lead cross-departmental tasks effectively.
• The ability to work a hybrid schedule from any US office.

Responsibilities

• Manage and process high-complexity orders and advanced order management.
• Develop highly detailed and customized customer quotes.
• Ensure the integrity and accuracy of sales data in the CRM system.
• Resolve high-complexity customer inquiries and issues.
• Create comprehensive and insightful sales activity reports and dashboards.
• Collaborate with multiple departments to enhance sales processes.
• Oversee the management of extensive and detailed sales documentation.
• Provide expert-level administrative support and mentorship to junior sales associates.

Tools

Excel

PowerPoint

Job description

Wolters Kluwer in Minneapolis, MN is seeking a Sales Support Coordinator to optimize sales processes, manage high‑complexity orders, and develop highly detailed customer quotes.

You will ensure data accuracy in the CRM, deliver insightful reports, and mentor junior sales staff, using strong communication, time management, and Office tools in a collaborative hybrid role. This position offers competitive benefits and opportunities for professional development with a supportive team.