Sales Enablement Lead — Onboarding & Adoption

Servicenow; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

ServiceNow is seeking a strategic enablement leader to develop and execute initiatives that improve time-to-value and customer adoption for post-sales teams. This role focuses on shaping programs that accelerate value realization for customers.

You will oversee onboarding and training programs, including live demos and lab environments for Customer Success and technical field teams, and partner with Product, Engineering, and CS leadership to refine programs and drive measurable business impact.

Responsibilities

• Develop and execute strategic enablement initiatives to enhance time-to-value and customer adoption for post-sales teams.
• Lead technical onboarding and training programs, including live demos and lab environments, for Customer Success and technical field teams.
• Collaborate cross-functionally with Product, Engineering, and Customer Success leadership to refine enablement programs and drive measurable business impact.

Job description

ServiceNow is seeking a strategic enablement leader to develop and execute initiatives that improve time-to-value and customer adoption for post-sales teams. This role focuses on shaping programs that accelerate value realization for customers.

You will oversee onboarding and training programs, including live demos and lab environments for Customer Success and technical field teams, and partner with Product, Engineering, and CS leadership to refine programs and drive measurable business impact.