Sales Enablement & CRM Coordinator

IT company7; Birmingham (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Detroit IT is seeking a capable Sales Coordinator to support the sales team in Birmingham, Michigan. You will manage schedules, CRM data, and client communications while coordinating proposals and presentations.

Responsibilities include preparing sales materials, handling inquiries within 1 hour, and reporting pipeline progress to leadership. The role focuses on improving sales efficiency and client satisfaction in a busy IT services environment.

Qualifications

• Proven experience in sales or related role.
• Good computer skills and MS Office proficiency.
• Strong organizational and follow-up abilities.
• Well-organized, responsible with problem-solving aptitude.
• Excellent verbal and written communication skills.
• Team player with dedication.
• BS/BA in business administration; certification in sales or marketing is a plus.

Responsibilities

• Facilitate sales process and schedule client appointments, in person or remote.
• Organize resources to create high-quality sales presentations.
• Prepare and deliver sales presentations and proposals.
• Route non-sales inquiries from live chats to Service Desk.
• Respond to customer inquiries within 1 business hour.
• Run weekly reports and identify new leads; email CTO every Monday by 9am.
• Follow up on proposals and quotes; update CRM or lead system.
• Manage maintenance agreement renewals and ensure accuracy of services.
• Develop and implement strategic sales plans.
• Coordinate Pandadoc estimates with Operations to keep records current.
• Maintain inventory of marketing materials and update as needed.
• Provide after-sales support and manage CRM data quality.
• Assist marketing with email campaigns and client communications.
• Promote completed projects via blog, email, and social channels.

Skills

Sales experience

MS Office

Organizational skills

Communication skills

Team player

Education

BS/BA in business administration

Sales/Marketing certification

Tools

CRM software

Job description

Detroit IT is seeking a capable Sales Coordinator to support the sales team in Birmingham, Michigan. You will manage schedules, CRM data, and client communications while coordinating proposals and presentations.

Responsibilities include preparing sales materials, handling inquiries within 1 hour, and reporting pipeline progress to leadership. The role focuses on improving sales efficiency and client satisfaction in a busy IT services environment.