Sales-Driven CSM | $130k-$195k + Growth & Mentorship

Oliver Wyman; Orange (CA); On-site; USD 130,000 - 195,000; Full time

Job summary

Oliver Wyman is seeking a Customer Success Manager who treats Cold Calling as a competitive sport and combines 7 years of experience with a $130,000 - $195,000 compensation range.

The role is full-time and based on-site in Orange, CA, with ownership over sales marketing outcomes. You’ll translate empathy dashboards into actionable insights and drive growth while maintaining the integrity of the pipeline.

Qualifications

• Empathy and communication skills for high-stakes emails.
• Ability to translate dashboards into actionable insights for sales teams.
• Ownership mindset for high-stakes, growth-focused role.

Responsibilities

• Translate Empathy dashboards into stories the sales floor actually uses.
• Build the Empathy report leadership checks before the CA review.
• Run the manager account like it's the only one that matters.
• Beat last quarter's revenue target without burning the pipeline.
• Oversee trade shows and pop-ups throughout CA.
• Identify CRM gaps leaking deals at handoff.

Skills

Empathy

Written communication

Ownership mindset

On-site in Orange, CA

Job description

Oliver Wyman is seeking a Customer Success Manager who treats Cold Calling as a competitive sport and combines 7 years of experience with a $130,000 - $195,000 compensation range.

The role is full-time and based on-site in Orange, CA, with ownership over sales marketing outcomes. You’ll translate empathy dashboards into actionable insights and drive growth while maintaining the integrity of the pipeline.