Sales Dispatch & Coordination Specialist

2240 Service Experts Heating & AC LLC; Roanoke (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

Service Experts Heating & Air Conditioning is seeking a customer-focused dispatcher to support Sales, Service Technicians, and Installers in Roanoke, VA. You will manage scheduling, coordinate with customers, and optimize technician routing to maximize capacity and meet commitments.

Requirements include a High School Diploma or GED with at least 2 years in customer service; AS400 experience is a plus. The role emphasizes strong communication and multitasking in a fast-paced environment.

Qualifications

• High school diploma or equivalent with 2 years’ experience working in customer service or another customer-facing environment.

Responsibilities

• Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Education

High School Diploma/GED

Tools

AS400 system

Job description

Service Experts Heating & Air Conditioning is seeking a customer-focused dispatcher to support Sales, Service Technicians, and Installers in Roanoke, VA. You will manage scheduling, coordinate with customers, and optimize technician routing to maximize capacity and meet commitments.

Requirements include a High School Diploma or GED with at least 2 years in customer service; AS400 experience is a plus. The role emphasizes strong communication and multitasking in a fast-paced environment.